Beyond Chat: 15 Unexpected Ways Businesses Are Using ChatGPT

Most people know ChatGPT can answer questions and write content. But innovative businesses are finding creative applications that go far beyond basic chat.

1. Code Review Assistant

Developers use ChatGPT to review code, suggest improvements, and explain complex algorithms to junior team members.

2. Contract Analysis

Legal teams upload contracts and ask ChatGPT to highlight unusual clauses, potential risks, and missing provisions.

3. Competitive Analysis

Input competitor websites and ChatGPT can summarize their positioning, identify gaps, and suggest differentiation strategies.

4. Meeting Summarization

Paste meeting transcripts and get actionable summaries with tasks, decisions, and follow-ups extracted.

5. Customer Feedback Analysis

Bulk analyze customer reviews to identify common themes, sentiment trends, and improvement opportunities.

6. Training Material Creation

Turn internal documents into engaging training materials, quizzes, and onboarding guides.

7. Process Documentation

Describe how something works verbally and have ChatGPT create formal SOPs and process documents.

8. Email Campaign Ideas

Generate variations of marketing emails, subject lines, and calls-to-action for A/B testing.

9. Product Description Writing

Create compelling product descriptions at scale by inputting features and target audience.

10. Interview Question Generation

Create role-specific interview questions that assess both technical skills and cultural fit.

The Key to Success

The businesses seeing the best results aren't using AI to replace human judgment—they're using it to augment human capabilities and handle the repetitive groundwork.